|
What
DMV fees and requirements are there?
One
Time DMV fee of $17, no insurance necessary,
no yearly registration, 16 years of age, DOT
helmet.
How
well will the scooter climb hills?
We definitely recommend
the 1500 Watt system of the I-Class or the Condor
as a minimum. In the very near future, we will be
developing a 2000 Watt battery pack replacement to
better deal with power diminishment on inclines.
The 2000 Watt system will also increase speed and
acceleration.
Can
I ride them on bike paths?
There
are two types of bike paths. The bicycle lane,
designated at the right side of a street, is
perfectly acceptable. However, it's not
considerate to ride them on bike-only roads/paths
such as the ones on the beach in Santa Monica and
Venice, CA.
What
is maintenance like and how much can I expect to
pay per year for repairs or maintenance?
Extremely
Low; Less than $50 for the year
If
I want to upgrade the battery and parts to take
advantage of developing technology to optimize
power & performance or if I just need repairs,
how difficult will it be to find parts and
service?
We
continuously remain up to date on new technology
and will offer battery upgrades and better
replaceable parts to maintain our technological
edge. With the U.S. distributor located in Marina
Del Rey, CA in L.A. County, you can enjoy the
convenience of local parts, repairs, and advice.
Is
financing available?
We
offer Club members a variety of no-credit finance
options that wont hurt the monthly budget.
Credit-based options are available through Wescom
Credit Union at
$55/month
average.
How
can I pay for my scooter?
We accept all major credit cards including Visa,
MasterCard, DISCOVER, Google Checkout, American
Express, and PayPal: Please make PayPal payment to
office@zenbiotic.com
We also accept money order and certified checks.
Bank Wire (T/T): Please contact us for bank
information.
How
can I find a scooter part in your website?
We'll have diagrams for you on the Guides Section
to refer to.. but in the meantime, give us a call
so we understand exactly what you are looking for.
Are
there taxes on my scooter purchase?
California State residents will have 8.25% sales
tax added to the price of their scooter purchase
but we will always do our best to find rebates and
tax credits that might be available. This
information will be posted in the Club Deals
section of the website.
Why
are your prices so much lower than other
companies?
We are a club with strong business ties to the
U.S. distributor, Skeuter, who do OEM and ODM with
manufacturers and are factory direct. They are
developing solar charging station technology and
are therefore, supporting us to develop demand and
clout for the project.
How
hard is it to assemble my new scooter?
Shipped scooters are 95% assembled. In order to
ship your scooter, it has to be folded in the box.
When you receive it, please follow the
instructions to assemble it.
Do
you sell used scooters?
No. The club only sells new scooters but members
may post adds for used scooters if they like on
our Scooter Forum Page.
Do
you take trade-ins?
We can not accept trade-ins due to liability
concerns. However, feel free to post an add on our
Scooter Forum Page.
What
kind accessories I will get?
A tool kit and charger.
How
much will the delivery cost and how long will the
shipping take?
We are using UPS, DHL and Yellow Freight to ship
your scooters. After your order has been
processed, it usually takes 24 Hrs to ship the
scooters out. We mainly use ground service unless
you are willing to pay extra money to expedite
delivery. We buy insurance and a signature is
required for each scooter. We check each scooter
before we pack it to ship.
Will
I always get the color I order?
If the color you want is not currently available,
we will let you know what colors are available
before shipment.
What
is your sales policy?
It is very important for you to read our sales
policy before placing an order on our website.
Once you send your order, we assume that you have
agreed on our policy.
Do
you sell any scooter parts?
Yes. We carry many scooter parts. We will always
assistant you to find parts you need.
Do
I get a discount if I order more than one?
We
do offer discounts for those who order in
quantity, so please contact us.
Is
there a wholesale or deeper discount if I want to
start a scooter club in my area or create a
business featuring your scooters? We
will support you as much as we can in your club
and business ventures by offering business
consulting and quantity discounts.
Do
you repair scooters brought from other sellers?
No. We can only send scooters we sell to the local
distributor in Marina Del Rey for any repairs or
upgrades.
|
